Systems synthesis
There's usually one problem hiding inside five separately-scoped issues. I map the states, relationships, and tradeoffs underneath it, so the team builds from one shared picture instead of five patched symptoms.
Senior UX Designer, based in St. Louis
I turn fragmented problems into systems people, and AI, can act on.
By day I design for complex enterprise software, the kind with a hundred edge cases and no clean answer. After an earlier life in footwear design and marketing, I still like that kind of problem best.
- 7+ yrs
- Senior-level product & UX design in complex B2B / enterprise SaaS
- Enterprise scale
- Multi-entity case-management systems: permissions, workflows, and the edge cases that come with them
- Cross-functional
- Works directly with product and engineering to shape scope, sequencing, and delivery
How I work
Where I actually spend my time
Four areas, and what that's looked like in real projects.
Decision architecture
On a big project, half the battles aren't about the design. They're about what's actually decided, and where that decision lives. I track what's confirmed, what's still proposed, what's evidence versus assumption. Then I write down the why, so nobody has to reconstruct the reasoning from memory six months later.
AI-assisted workflows
I build the workflow around the AI tools I use: evaluation, delivery, and a handoff document that tells the next tool what's already been decided, so it doesn't start from scratch.
Accessible interaction craft
I design what happens at every step a component or workflow can hit, including the broken ones, and build in accessibility from the first sketch, not the last.
Select work
Case studies from enterprise systems work
01
View all work
Designing a Reusable Context Surface for a Case Management Platform
One pattern, owned end to end and reused across every screen it touched, replacing years of one-off variations that had crept into different corners of the product.
End-to-end ownershipSystems thinkingAmbiguity reduction Password protected → 02Replacing Fictional Personas with Evidence-Backed Behavioural Archetypes
Designing evidence-backed, AI-assisted evaluation modes with guardrails against false certainty, piloted live against real cases.
Responsible AIEvidence synthesisExperimentation Password protected → 03Building an AI-Ready Memory System for UX Decisions and Delivery
A self-built evidence, rationale, and retrieval system connecting research, decisions, and delivery for people and AI agents alike.
Knowledge architectureDesignOpsSource-of-truth design Password protected → 04Beyond Collapse: Indicators, Timing, and State for Dense Forms
What started as a one-line request to collapse form sections turned into rules for what a user still needs to know once the fields are out of view.
Interaction designAccessibilityState & edge-case modeling Password protected →
Lab
Small tools, built to be played with
Case studies show finished work. This is the unfinished stuff: small, working experiments, documented and interesting beats polished.
Experiment
Ask the Design Oracle
Click the orange blob for a small, slightly cosmic piece of design wisdom.
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Experiment
Source Reliability Calculator
Rates how much weight a genealogy record type can actually carry, and why.
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Experiment
Relationship Proof Timeline
Steps a synthetic genealogy claim through the five stages of the Genealogical Proof Standard.
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Experiment
Maze to Clarity
Type a word. It fills with a real generated maze, then resolves into solid letters.
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About
Working style
I'm a systems thinker who does my best work in the parts other people find exhausting: where what users expect, what the product actually does, and what engineering can realistically build all pull in different directions. My job is to figure out what's actually going on, get a cross-functional team aligned on it, and take the problem from a vague first conversation to a shipped outcome, then write it all down so nobody has to reverse-engineer my thinking later.
Contact
Let's talk
Reach out for the password to a case study, or to talk about a role.